Simply select your product, choose the correct size, and proceed to checkout. You will receive a confirmation email once your order is placed.

We accept all major credit and debit cards, along with PayPal, Apple Pay, Google Pay and Shop Pay.

Orders are processed quickly. If you need to make changes, contact us as soon as possible at support@koniq.co. Changes are only possible before dispatch.

Standard delivery typically takes 6–12 business days, while express options may arrive sooner depending on your location.

Yes. All orders include tracking, which will be sent via email once your order is dispatched.

Tracking updates may take up to 48 hours after dispatch and may not update daily during transit, especially during customs processing.

Yes, we ship to multiple regions including the UK, Europe, the United States, and selected international destinations.

If you're not satisfied with your order, contact us within 30 days of delivery. We'll review your request and provide a suitable resolution.

In most cases, we provide a resolution without requiring a return. If needed, our support team will guide you through the process.

Approved refunds are processed within 5–10 business days, depending on your payment provider.

Our bands are compatible within two size groups. You can check our Compatibility Guide to find the correct fit for your watch.

Your Apple Watch case size determines compatibility. You can find this on the back of your watch or in your device settings.

All KONIQ products are selected with a focus on material quality, durability, and everyday use.

You can reach us at support@koniq.co. We aim to respond within 24 hours on business days.

If you still need assistance, our team is here to help.
Contact us at: support@koniq.co

KONIQ
Built to Move.